Privacy Policy

Last Updated: January 1, 2025

Yoma Psychiatric Solutions ("we," "our," or "us") is committed to protecting the privacy of visitors to our website. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Important Note: This Privacy Policy applies solely to information collected through our website. The privacy of your protected health information (PHI) is governed by separate federal and state regulations, including HIPAA. Please see our Notice of Privacy Practices (HIPAA) for details about how we handle your health information.

Information We Collect

Information You Provide to Us

When you interact with our website, you may voluntarily provide us with certain information, including:

• Contact form submissions: Your name, email address, phone number, and the content of your message when you use our contact or appointment request forms.
• Newsletter sign-ups: Your email address if you subscribe to our newsletter or blog updates.
• Appointment scheduling: Information you provide when booking an appointment through our website, such as your name, contact details, and reason for visit.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• Your IP address, browser type, and operating system
• Pages you visit on our website and the time spent on each page
• The referring website or source that directed you to our site
• Device information, such as screen size and device type
• General geographic location (city or region level, not precise location)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Schedule and confirm appointments
• Send you newsletters, blog updates, or practice news (only if you have opted in)
• Improve our website's content, design, and user experience
• Analyze website traffic and usage patterns to better serve our visitors
• Comply with legal obligations and protect our rights

We will never sell, rent, or share your personal information with third parties for their marketing purposes.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device by your web browser.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality, such as remembering your cookie preferences.
• Analytics cookies: Help us understand how visitors use our website so we can improve it. We use Google Analytics, which collects anonymized usage data.
• Functional cookies: Remember your preferences and choices to provide a more personalized experience.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Services

We may use third-party services that collect, monitor, and analyze website data to improve our service. These may include:

• Google Analytics: For website traffic analysis and visitor behavior insights
• Appointment scheduling platforms: To facilitate online booking
• Email service providers: To manage newsletter communications

These third-party services have their own privacy policies, and we encourage you to review them. We only work with providers who maintain appropriate data protection standards.

Data Security

We implement reasonable technical and organizational measures to protect the personal information collected through our website against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted through our website
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only
• Secure hosting with reputable service providers

While we strive to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of inaccurate personal information.
• Deletion: The right to request deletion of your personal information, subject to certain exceptions.
• Opt-out: The right to unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website. If you believe we have inadvertently collected such information, please contact us so we can promptly remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

Contact Us About Privacy

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: mamuyovwe68@gmail.com
• Phone: (314) 438-6043
• Mail: Yoma Psychiatric Solutions, Fully Virtual — Serving Patients Online